Shipping, Returns & Our Policy

Vivian Feiler Designs ship worldwide. We do ship to Europe, UK, Australia, South Africa, South America etc. We process orders in the order they are received. However, we process first Express Mail, Priority Mail and then First Class/ground shipping. Please include a note at checkout with the date you need the order by.

USA SHIPPING COST:

  • GROUND – First Class (3 – 5days) – $5.99 for the first item and than $1 for each item there after
  • PRIORITY MAIL (2 – 3days) – $9.99 for the first item and than $1 for each item there after
  • EXPRESS MAIL (1 day) – $29.99 for the first item and than $1 for each item there after

Please note, during the holiday time (Christmas and Mother’s Day), shipping time can take longer than expected

INTERNATIONAL SHIPPING COST

  • FIRST CLASS (2 – 4 WEEKS) $10.99 for the first item and than $1 for each item there after
  • PRIORITY MAIL (7 – 10 DAYS) $34.99 for the first item and than $1 for each item there after
  • EXPRESS MAIL (5 DAYS) $59.99 for the first item and than $1 for each item there after

Please note, during the holiday time (Christmas and Mother’s Day), shipping time can take longer than expected

Most items will ship within 1 business days after the payment was cleared. For orders with 3 items and more it would take 2 to 3 business days. We ship all orders through USPS First Class Mail (1 to 4 days delivery in USA 2 to 6 weeks outside the US) with a delivery confirmation. We personally deliver all packages directly inside the post office. Please note, ONCE A PACKAGE LEAVES OUR HANDS WE ARE NOT RELIABLE FOR LOSS OR THEFT. We DO NOT INSURE THE PACKAGES – INSURANCE CAN BE ADDED TO YOUR SHIPPING COST FOR AN EXTRA FEE.
To all customers outside the USA: as you know, packages get lost and stolen on the way to your countries. WE WOULD NOT BE RELIABLE FOR LOST OR STOLEN PACKAGES. We hand the package to the post office clerk, pay for the shipping cost and the package get scanned by the post office. Once the USPS website has the following message: “accepted on (the date the package scanned) in Los Angeles (the time the package was accepted) from here on WE WOULD NOT BE RELIABLE FOR YOUR PACKAGE. INSURANCE CAN BE ADDED TO YOUR SHIPPING COST FOR AN EXTRA FEE.

INTERNATIONAL CUSTOMS FEES
The time that packages are held in customs are out of our control. Be sure to order early or choose Express Mail shipping if you need your order quickly. Please also be aware of your country’s customs tax charges, if any. These are fees assessed directly by your country and the actual cost is determined at their discretion. All International customs fees are the responsibility of the buyer and are not covered in your shipping costs. We are unable to help you avoid these fees or reimburse you for any of these charges. Please visit your country’s customs agency website for more info PRIOR to making your purchase.

Do you ship to Hawaii, Alaska, Canada and International Destinations?

Yes. In Style Boutique service the world. Shipping to international destinations is via USPS First Class Mail. Time in transit depends on country location but generally averages 2 to 6 weeks.

Please note we reserve the right to refuse shipment at our discretion.